In case of purchasing a machine from Siff Elektromekanik, the Siff Solution Desk team will be in uninterrupted contact with our customer following the delivery of the machine. Support requests for mechanical and electronic issues can be forwarded to the Siff Solutions Desk, and remote and on-site support can be obtained on the same day.

For all your welding machines and welding systems in use, regardless of Siff or other brands, expertise, technical measurement, defect removal and welding training support is provided to the on-site, machine, operator, maintenance or management team for one time and covering the entire machine park, and the results are given. is reported.

Remote technical support and Whatsapp service are available 24 hours a day, including holidays. On-site technical service requests are met within 24 hours and the problem is resolved. Spare parts and material requests are met on the same day or within 3 working days depending on stock status. Free technical training and support is provided again when there is a change of operator, foreman or maintenance person on the machine.